Choosing the Right Software Vendor
Whenever you purchase software used to manage a significant part of your business operations, in the software vendor you are also choosing what will hopefully be a long-term partner for your business. Selecting the appropriate vendor is just as important as selecting the right software with the right features at the right price. Just as you may have a checklist in selecting the software such as particular functionality and pricing, when considering vendors it's helpful to have a checklist of criteria as well. If you don't do proper due diligence, you may be committing your company to an unstable relationship. Here are some things to consider: Vendor Stability References Software Upgrades and Version Release Maintenance and Support Implementation Training Working Demo Vendor Stability You may be purchasing directly from the manufacturer or from a reseller. In either case, when assessing stability find out how long the product manufacturer has been in business, how many employee